Shipping Policy
At GlowFacial, we aim to process and ship your order as quickly and safely as possible. Please review our policy below for details.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive another email notification once your order has shipped.
Shipping Times
Shipping times vary depending on your location:
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Domestic (Georgia): 2–5 business days
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International: 7–14 business days
Please note: unforeseen delays (such as customs or carrier issues) are beyond our control but we’ll always do our best to assist you.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected delivery method.
We occasionally offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.
Lost or Damaged Packages
If your order arrives damaged or hasn’t arrived after the expected delivery window, contact us immediately at rezitsomaia89@gmail.com. We’ll work with the carrier to resolve the issue promptly.